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Donald Muhwezi
CLIENT EXPERIENCE MANAGER
FLIP CONSULTANTS LTD
Donald Muhwezi serves as the Client Experience Manager, acting as a strategic bridge between the company and its clients to ensure consistent, purposeful, and high-quality engagements aligned with business objectives and service excellence standards. He oversees the entire client journey, playing a key role in improving client satisfaction, retention, and long-term relationships while strengthening the company’s reputation within the tax and accounting industry.
With over a decade of experience spanning the telecom, insurance, and professional services sectors, Donald brings deep expertise in customer service, experience management, and process improvement. His approach is centered on understanding client needs, delivering impactful experiences, fostering strong leadership, and driving continuous quality improvements.
Donald holds a Master’s Degree in Business Administration from Makerere University, a Certificate in Customer Services from eLearning College (UK), and a Certificate in Blockchain Technology from the Institute of Electrical and Electronics Engineers (IEEE).
Contact
Flip Consultants Ltd Plot 35 Kenneth Dale Drive, Off Kira Rd, Kampala
Our Services
TAX CONSULTANCY SERVICES
We provide tax consultancy, working with clients and the Uganda Revenue Authority. Services include tax registration, planning, compliance, advisory, audits, appeals, and...
ACCOUNTING SERVICES
We provide full accounting services, handling bookkeeping, payroll, budgeting, cash flow forecasts, and CFO support. We ensure accurate records and relieve clients of acc...
FINCANCIAL & INVESTMENT ADVISORY SERVICES
We guide businesses from idea validation to growth, covering company registration, legal compliance, business plans, financing, HR, visas, NGO registration, project plann...
CLEARING &FORWARDING SERVICES
We provide end-to-end customs clearance for imports and exports, handling documentation, duties, and compliance. Services include freight forwarding, shipping, transporta...
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